Shenky - AI Chatbot for Food Ordering Platform

Shenky is an intelligent AI Chatbot designed specifically for food ordering platforms. It enhances customer experience by providing a conversational interface for browsing menus, placing orders, tracking deliveries, and handling customer inquiries.

Features

• Interactive Menu Browsing: Users can view and explore the restaurant menu through natural conversation
• Order Placement: Take customer orders conversationally
• Order Tracking: Keep customers updated on their order status in real-time
• FAQ Handling: Answer common customer questions about opening hours, locations, and more
• Responsive Web Interface: Seamlessly integrated with the restaurant website

Project Structure

The project consists of three main components:

1. Website: A responsive restaurant website that integrates the chatbot.

2. Backend: Python-based API server that handles order processing and business logic

   • Built with FastAPI for high-performance API endpoints

3. Dialog Flow: The conversational AI engine that powers Shenky

   • Trained with restaurant-specific phrases and scenarios
   • Handles natural language understanding and conversation management

Technologies Used

• Frontend: HTML5, CSS3, JavaScript
• Backend: Python, FastAPI
• AI/ML: Google Dialogflow for NLP and conversation management
• Deployment: AWS is used for cloud infrastructure with EC2 for backend deployment and Amplify for website hosting.

Getting Started

1. Clone this repository
2. Set up the backend:

cd backend
uv sync
uv run main.py

3. Open the website in your browser: this is an html file which you can directly open in any broweser.

Future Roadmap

• Multi-language support
• Voice interface for hands-free ordering
• User Authentication and Payment Gateway Integration.

About

For more information, visit:

• Project Page
• Blog Post